Last Updated: December 2024

1. Introduction

Growown ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Growown and services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name, email address, and phone number
  • Government-issued identification numbers (Aadhar, PAN)
  • Bank account details and financial information
  • KYC documents and verification data

2.2 Trading Information

We collect information related to your trading activities:

  • Trade history and transaction records
  • Portfolio holdings and positions
  • Account balance and margin information
  • Market data and trading preferences

2.3 Technical Information

We automatically collect certain technical information:

  • IP address and device information
  • Browser type and version
  • Usage patterns and platform interactions
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our Growown services
  • To process transactions and manage your account
  • To verify your identity and comply with regulatory requirements
  • To communicate with you about your account and services
  • To improve our platform and develop new features
  • To detect and prevent fraud, security threats, and illegal activities
  • To comply with legal obligations and regulatory requirements

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and assessments
  • Employee training on data protection
  • Secure data storage and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who assist in operating our platform
  • Legal Requirements: When required by law, court order, or regulatory authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

We do not sell your personal information to third parties for marketing purposes.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Object to processing of your data
  • Data portability rights
  • Withdraw consent where applicable

To exercise these rights, please contact us at privacy@Growown.com

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@Growown.com
Address: 123 Trading Street, Mumbai, Maharashtra 400001, India